Frequently Asked Questions

Q: What format are the products in?

A: Products are delivered as digital downloads — Google Docs, Canva templates, and PDF guides. You'll receive instant access to a download link after purchase.

 

Q: Do I need a Canva account?

A: Yes, but the free version of Canva works perfectly for all our templates. You do not need Canva Pro.

 

Q: Can I use these for client work?

A: Our products are licensed for personal and single-business use. If you'd like to use them for multiple clients, please contact us at info@cleodigitalco.com.

 

Q: What if I'm not happy with my purchase?

A: Because these are digital products with instant access, all sales are final. However, if you experience a technical issue with your download, email us and we'll make it right.

 

Q: How do I access my files after purchase?

A: You'll receive an email with a download link immediately after checkout. Check your spam folder if you don't see it within a few minutes.

 

Q: I'm not tech-savvy — will I be able to use these?

A: Absolutely. Every product includes instructions written for beginners. If you can open a Google Doc or follow a link to Canva, you can use everything in our shop.

 

Q: Do you offer bundles or discounts?

A: Occasionally! Join our email list to be the first to hear about sales and bundle deals.

 

Still have a question? Email us at info@cleodigitalco.com